Support and training services are provided to users of companies benefiting from our software products by remote connection, phone, e-mail or on-site upon need.
Support and Training Services are provided remotely or on-site by specialists trained and certified by the companies we train or raise at Infodrom.
Infodrom Support Services
These are services that we provide to users to meet their short-term support requests by connecting to the customer’s system, via e-mail or phone. In this context, we provide support services for short-term requests such as report and form designs, questions, problems or data updates, or authorization requests.
Infodrom Training Services
These are training services that we provide to companies that use our software products, remotely or on-site.
These are training services one-to-one or up to 10 end-users of the software product in line with the business processes of enterprises on pre-planned business days.